99aab Privacy
Policy

§1Introduction

This Privacy Policy ("Policy") is published by 99aab ("99aab", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at 99aab.org. This Policy applies to all personal data collected from individuals ("you", "Player", "User") who access, register on, or use any feature of the 99aab platform, including but not limited to sports betting, live casino, slot games, promotional participation, customer support interactions, and account management.

By registering with 99aab or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, storage, and sharing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the 99aab platform and contact our support team to request account closure.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 99aab.

§2What Personal Data We Collect

99aab collects personal data in several ways: directly from you when you register or use platform features, automatically through your use of the platform (e.g., device and session data), and in some cases from third-party payment processors or KYC verification partners.

2.1 Registration Data. When you create a 99aab account, we collect:

• Your full legal name as it appears on your CNIC;
• Your Pakistani CNIC number and a scanned copy or photograph of your CNIC (for KYC verification);
• Your date of birth (to verify you are 21 years of age or older);
• Your current residential address in Pakistan (city, district, postal code);
• A valid Pakistani mobile number (for OTP verification and account security);
• A valid email address (for account notifications and support communication);
• A username and password of your choosing.

2.2 Financial and Transaction Data. To process deposits and withdrawals, 99aab collects:

• Your JazzCash or EasyPaisa mobile account number;
• Bank account or IBAN details where bank transfer methods (HBL, UBL, Meezan Bank, SadaPay, Raast) are used;
• USDT TRC20 wallet address where cryptocurrency deposits are made;
• Transaction history including deposit amounts, withdrawal requests, and bonus activity.

2.3 Gameplay and Betting Data. 99aab records all betting and gaming activity on the platform, including bet amounts, game selections, outcomes, session duration, and responsible gaming tool usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.4 Device and Technical Data. When you access 99aab, our servers automatically log your IP address, browser type and version, device type (mobile, desktop, tablet), operating system, time zone, and pages visited. This data helps us maintain platform security, prevent fraud, and improve user experience.

2.5 Customer Support Data. If you contact 99aab via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance, training, and dispute resolution purposes.

§3Why We Collect Your Data — Lawful Basis

99aab processes your personal data on the following lawful grounds:

• Contractual necessity: Processing your registration, deposits, withdrawals, and gameplay records is necessary to fulfil our contractual obligations to you as a registered 99aab player.
• Legal obligation: We are required to collect and retain KYC documentation (CNIC, proof of address, source of funds) to comply with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) obligations.
• Legitimate interests: We process device and session data to detect and prevent fraud, protect the integrity of our platform, and ensure a fair gaming environment for all players.
• Consent: Where we send you optional promotional communications or use non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

§4How We Use Your Personal Data

99aab uses the personal data it collects for the following specific purposes:

• To create, manage, and secure your 99aab player account;
• To verify your identity and age (21+) through CNIC-based KYC checks before processing any withdrawal;
• To process deposits and withdrawals through your chosen payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, or USDT TRC20);
• To provide customer support and resolve complaints or disputes;
• To detect, investigate, and prevent fraud, cheating, bonus abuse, money laundering, and other prohibited activities;
• To apply and monitor responsible gaming tools, including deposit limits, self-exclusion, and cool-off periods, as set by you or triggered by our responsible gaming monitoring systems;
• To send you transactional notifications such as deposit confirmations, withdrawal updates, and security alerts via SMS or email;
• To send you promotional offers and bonus communications, where you have opted in to marketing and have not subsequently opted out;
• To comply with applicable legal and regulatory requirements;
• To analyse platform usage patterns and improve the performance, security, and features of 99aab.org.

§5Sharing Your Data with Third Parties

99aab does not sell your personal data. We do not share your information with third parties for their own commercial or marketing purposes under any circumstances. We may, however, share your personal data in the following limited and specific contexts:

5.1 Payment Processors. To process your deposits and withdrawals, your relevant payment details are transmitted to the applicable payment service provider (such as JazzCash, EasyPaisa, or your bank). These providers process your data only as necessary to complete the transaction and are bound by their own data protection obligations.

5.2 KYC and Identity Verification Partners. Where automated KYC checks are used, your CNIC and supporting documents may be processed by a third-party identity verification provider under a strict data processing agreement with 99aab.

5.3 Game Software Providers. The casino and slot games available on 99aab are supplied by licensed third-party game studios. These providers may receive your account session token (not your personal identification details) to deliver gameplay. No personal identity data is shared with game providers.

5.4 Legal and Regulatory Authorities. 99aab may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by applicable law, court order, or regulatory instruction. We will notify you of such disclosures where legally permitted to do so.

5.5 Corporate Transactions. In the event of a merger, acquisition, or asset sale involving 99aab, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

§6Data Retention

99aab retains your personal data for as long as your account remains active and for a period of five (5) years after account closure. This retention period is applied to comply with anti-money laundering record-keeping obligations and to enable the resolution of any late-arising disputes or regulatory inquiries.

Customer support communication records are retained for three (3) years. Device and session log data is retained for twelve (12) months and then automatically deleted. Anonymised, aggregated gameplay statistics may be retained indefinitely for analytical purposes — these records cannot be used to identify any individual player.

Where you request deletion of your personal data and there is no legal obligation requiring its retention, 99aab will action that request within 30 calendar days of verifying your identity.

§7Cookies and Tracking Technologies

99aab uses cookies — small text files stored on your device — to ensure the correct functioning of the platform, maintain your login session, and remember your preferences. The following categories of cookies are used on 99aab.org:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against CSRF attacks. These cannot be disabled.
• Preference cookies: Store your language settings, preferred payment method, and responsible gaming limits display. These can be cleared via your browser settings.
• Analytics cookies: Used to understand how players navigate the platform, which pages are most visited, and where technical errors occur. This data is collected in aggregated, non-identifiable form.

99aab does not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable non-essential cookies through your browser's cookie settings. Disabling strictly necessary cookies will prevent you from using the platform.

§8Data Security Measures

99aab implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data at rest, including stored CNIC copies and financial records;
• Role-based access controls ensuring that only authorised personnel with a legitimate need can access personal data;
• Multi-factor authentication (MFA) for all 99aab administrative systems;
• Regular penetration testing and third-party security audits;
• Intrusion detection systems and 24/7 security monitoring of our infrastructure.

While 99aab takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are advised to use a strong, unique password for your 99aab account and to enable any additional security features available in your account settings.

§9Your Data Rights

As a registered 99aab player, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of all personal data 99aab holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to Erasure: Subject to legal retention obligations, you may request the deletion of your personal data.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances (for example, while a dispute is being resolved).
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to 99aab.
• Right to Object: You may object to processing based on legitimate interests, and you may withdraw consent for marketing communications at any time.

To exercise any of the above rights, please contact the 99aab Data Protection team at [email protected]. We will acknowledge your request within 5 business days and fulfil it within 30 calendar days of verifying your identity.

§10Minors and Age Verification

The 99aab platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process prior to any withdrawal being processed. Where we discover that personal data has been provided by a person under 21, we will immediately close the account, return any deposited funds to the originating payment method, and delete all associated personal data from our systems without undue delay.

If you believe a minor has registered a 99aab account, please contact us immediately at [email protected].

§11Marketing Communications

With your explicit consent at registration, 99aab may send you promotional emails and SMS messages about bonuses, new game launches, PSL cricket betting promotions, and platform updates. You may opt out of all marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email from 99aab;
• Updating your communication preferences in your account settings;
• Contacting 99aab support at [email protected] with your opt-out request.

Opting out of marketing communications does not affect the delivery of transactional notifications (such as deposit confirmations, withdrawal updates, and security alerts), which are sent regardless of marketing preferences as they are necessary for the operation of your account.

§12Changes to This Privacy Policy

99aab reserves the right to update this Privacy Policy at any time. When changes are made, the "Effective Date" at the top of this page will be revised accordingly. For material changes that affect how we use your data, registered players will be notified via email to the address associated with their 99aab account at least 14 days before the change takes effect. Your continued use of the platform after the effective date of any revision constitutes acceptance of the updated Policy.

§13Contact and Data Queries

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 99aab holds about you, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on 99aab.org (Pakistan Standard Time)

We are committed to resolving all privacy-related queries promptly and transparently. If you are not satisfied with our response, you may have the right to raise your concern with the relevant data protection authority in your jurisdiction.